The FDA tests medicine for safety and effectiveness prior to market distribution. Once on the market, the FDA, along with the drug makers, continue to monitor the medicine for unforseen problems. In the event an issue develops, a recall may be initiated.

HAS MY DRUG BEEN RECALLED?

To check if your drug has been recalled we encourage you to visit the FDA Drug Recall Page. Clicking this link will open a new window. The FDA site is not maintained by Retiree RxCare.

WHY IS MY DRUG RECALLED?

A number of factors can cause a drug to be recalled. A recall may be issued if a medicine:

  • Is a health hazard. Unfortunately, some health risks associated with certain medications are not realized until after they become widely used.
  • Is mislabeled or packaged poorly. Sometimes a medicine is recalled because of confusing dosing instructions or a problem with the dosing tool provided with the drug.
  • Is potentially contaminated. During production or distribution, a medicine may become contaminated with a harmful or non-harmful substance.
  • Is not what it says. For example, you may think you are taking a pain reliever based on the package material, when in fact what is inside the box is something else.
  • Is poorly manufactured. Manufacturing defects related to a product’s quality, purity, and potency may be to blame for a drug recall.

WHAT SHOULD I DO IF MY DRUG HAS BEEN RECALLED?

If the recall involves an over-the-counter drug, stop taking it at once. Return the product to the place of purchase and ask for a refund. Ask your doctor or pharmacist for an alternative. You can also contact the drug manufacturer for more information.

If the recall involves a prescription drug, call your doctor or pharmacist to find an appropriate replacement.

Questions?

Contact our Clinical Team
1-877-274-7871 ext 2
Monday - Friday, 8am - 8pm Eastern